What We Fix
We diagnose the root cause of power failures, backlight issues, and signal loss for all major brands across the **Tri-Cities, TN** area (Johnson City, Bristol, Kingsport, and surrounding communities).
- Screens go black but sound works: Usually a backlight failure or power board issue.
- No power / No lights: Power supply board or main board failure.
- HDMI port not recognized: Physical port replacement or signal trace repair.
- Vertical lines or flickering: T-Con board or panel driver issues.
TV Brands & Specific Issues We Fix
We service all major brands with board-level expertise, not just part swapping. We come to you in the Tri-Cities area.
Samsung & LG
- Backlight Failure: "Sound but no picture" (Common in LED/LCD).
- T-Con Board: Vertical lines or flickering screens.
- Power Supply: Capacitor bulging or no power indicator.
Sony & Vizio
- Logic Board: Boot loops and "Blue Light of Death."
- HDMI Ports: Physical replacement for 4K/HDR signal loss.
- Smart TV OS: Android TV and WebOS firmware re-flashing.
All Brands
- Power Surges: Component-level repair after lightning strikes.
- Water Damage: Corrosion cleaning on main boards.
- Older Models: Repairing sets manufacturers no longer support.
Specific Models & Known Failure Points
We don't just swap boards. We know the specific failure points for popular models across the Tri-Cities area.
Samsung QLED & LED (UN, QN, NU Series)
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UN55NU6900 / Q70R Backlight Failure:
Common in 2018-2020 models. We test each LED strip and replace the entire bar, not just the bad LEDs.
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Power Board (BN44) Capacitor Bulging:
Causes "no power" or flickering. We replace individual capacitors if the board is salvageable.
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T-Con Board (Main Board) Issues:
Vertical lines or color distortion. We re-solder or replace the T-Con for a permanent fix.
LG OLED & NanoCell (C1, C2, B Series)
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OLED Burn-In & Dead Pixels:
Diagnosis of pixel degradation. We attempt firmware re-flashing or panel replacement if under warranty.
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Power Supply (EAX6539) Failure:
Common in 2020-2022 models. Causes "blue light of death" or no power.
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WebOS Boot Loops:
Logic board failure. We re-flash firmware or replace the main board.
Sony Bravia & Vizio M-Series
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Sony X900H / A80H Power Board:
Frequent failure of the main power board causing "no power" or random shutdowns.
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Vizio M-Series HDMI Port:
Physical port failure due to cable stress. We perform board-level soldering replacement.
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Panel Driver (T-Con) Lines:
Vertical/horizontal lines. We diagnose if it's the board or the panel itself.
Frequently Asked Questions
Q: Is it worth fixing a 3-year-old TV?
A: Often, yes. If the issue is a backlight failure, power board, or HDMI port, repair costs are typically 40-60% of buying a new unit. We provide a clear quote after diagnosis. If it's not economical, we'll tell you straight up.
Q: Can you repair a cracked TV screen?
A: Unfortunately, cracked panels are rarely repairable. The cost of a new panel often exceeds the price of a new TV. However, we can diagnose if the issue is actually the T-Con board or backlight, which are repairable.
Q: How long does a TV repair take?
A: Most board-level repairs (backlights, power boards, HDMI ports) take 1-2 days. We diagnose on-site, order parts if needed, and perform the repair in our lab. We keep you updated throughout the process.
Q: Do you offer a warranty on repairs?
A: We don't sell warranties, but we stand by our work. If the specific component we replaced fails within 90 days, we'll fix it again at no charge. We believe in honest diagnostics and quality soldering.
Q: Do you come to my home for TV repair?
A: Yes! We serve the entire Tri-Cities, TN area (Johnson City, Bristol, Kingsport, Elizabethton, Blountville, Piney Flats, Bluff City). For large TVs, we can often diagnose on-site, but complex board repairs may require bringing the unit to our lab.
The Deal
$60 Diagnostic Fee. If you proceed with the repair, this fee is 100% applied to the total cost.
If it's not fixable or not economical, we tell you straight up. No games.
Our Process
- Book & Pay: $60 diagnostic fee.
- We Find the Fault: Visual inspection + active troubleshooting.
- You Approve: Clear quote. If not economical, we say so.
- We Solder: $60 applied to total repair cost.